Hyosung 1800 SE

Resources

Tutorials + Manuals

Steady and predictable up-time on your ATM equates to the highest profit margin available to you regardless of the ATM program selected.

That’s why we sourced the most reliable ATM models available, and have factory trained technicians and operate a very sophisticated remote ATM monitoring program. Simply put, when you’re down- we’re down. We also created a handy resource; select your ATM below.

When you need us to assist, we’re always available! Contact our support team and we’ll have you running again in no time or if you have questions on an ATM you are thinking of buying ask away.

Looking for an ATM solution for your business?

Let's get started

Manuals + Brochures

Download and view manuals specific to this ATM / Kiosk

Downloadable PDF

Hyosung 1800 SE Brochure

Download Manual

Downloadable PDF

Hyosung 1800 SE Operator Manual

Download Manual

Downloadable PDF

Balancing Procedures

Download Manual

Downloadable PDF

Lock and Battery Change

Download Manual

Error Codes

Use this reference to see related messages to the error code you've received.

Show entries

Search:

Error Code	Error Description	Solution
0	Normal	No Error
20001	No cassette detected	Remove and replace the cassette
20002	Low cash level	Add more cash in the cassette
20003	Reject bin full	Remove the notes from the reject bin, then do CST Total
20004	Vault Door Open	Close the vault Door / Check Vault Door Sensor
20005	CDU type mismatch	Check CDU type – System Setup – Device Setup
20010	Receipt Paper Jam	Clear printer of any paper, then reinstall roll
20012	Receipt Printer Feed Lever Open	Close the printer feed lever
20013	Receipt Paper Empty	Replace the receipt roll
20014	Thermal print head overheated	Check thermal print head, may require service
20016	Note detected in outlet of CDU	Clear notes at outlet of CDU or check outlet sensor
20215	CDU detects blocked sensor prior to dispense	Check for blocked sensor – Clean Sensors
21315	CDU detects blocked sensor prior to dispense	Check for blocked sensor – Clean Sensors
21A15	CDU detects blocked sensor prior to dispense	Check for blocked sensor – Clean Sensors
21B15	CDU detects blocked sensor prior to dispense	Check for blocked sensor – Clean Sensors
24A15	CDU detects blocked sensor prior to dispense	Check for blocked sensor – Clean Sensors
24B15	CDU detects blocked sensor prior to dispense	Check for blocked sensor – Clean Sensors
A0101	Receipt Printer Feed Lever Open	Close the feed lever
A0102	Thermal print head overheated	Check thermal print head, may require service
A0103	Receipt Paper Jam	Clear printer of any paper, then reload roll
A0104	Paper load error	Remove and reinstall the receipt roll
A0105	Paper check error	Remove Jammed paper and road again
A0108	Cutter S/W check error	Inspect printer for paper jam
A0801	Receipt printer feed lever open	Make sure feed lever is closed
A0802	Thermal print head overheated	Check thermal print head, may require service
A0803	Receipt paper jam	Clear printer of any paper, then reinstall roll
A0804	Paper setting error	Reinstall paper roll
A0805	Paper check error	Clear printer of any paper, then reinstall roll
A0808	Cutter S/W check error	Inspect printer for paper jam
ADN01	No response from printer in 30 sec. after send command	Check Cable from mainboard to printer, check DIP switch
ADN0F	No response from printer in 30 sec. after send command	Check Cable from mainboard to printer, check DIP switch
ADN11	No response from printer after 3 retries	Check Cable from mainboard to printer, check DIP switch
ADN12	No response from printer (ENQ-ACK after 5 retry of ENQ)	Check Cable from mainboard to printer, check DIP switch
ADN13	No response from printer	Check Cable from mainboard to printer, check DIP switch
C0010	No notes before presenting or sensor(PCAM) error	Check path before Presenter or PCAM sensor
C0014	Base of Stacker close failure at PCDU/HPCDU	Check Presenter unit
C0015	Base of Stacker Open failure at PCDU/HPCDU	Check Presenter unit
C0016	Jamming at Stacker during presenting at PCDU/HPCDU	Clear jammed notes at Presenter
C0017	Jamming at Stacker during presenting at PCDU/HPCDU	Clear jammed notes at Presenter
C0018	Jamming at Exit during presenting at PCDU/HPCDU	Clear jammed notes at Presenter
C0019	Exit sensor failure(PEXT) at PCDU/HPCDU	Check Exit sensor(PEXT)
C0020	Withdrawal time out at PCDU/HPCDU	Check note path or Presenter unit
C0024	Presenter is not normal position at PCDU/HPCDU	Check Presenter unit
C0025	No notes at Exit before retracting at PCDU/HPCDU	Check note path or Presenter unit
C0026	Jamming at Exit during retracting at PCDU/HPCDU	Clear notes at Exit
C0027	Jamming at Exit during retracting at PCDU/HPCDU	Clear notes at Exit
C0029	Jamming at Stacker during retracting at PCDU/HPCDU	Clear notes at Stacker
C0030	Main motor failure	Check CDU main motor and encoder sensor
C0031	Sub Main motor failure at MCDU/HCDU/PCDU/RCDU	Check Sub Main motor
C0032	Inlet(SKLB/SKRB) sensor failure at the second cassette	Check Inlet(SKLB/SKRB) sensor at the second cassette